Privacy Policy

Effective Date: October 2, 2025  •  Last Updated: October 2, 2025

At Sauce Boss Hot Sauce Co. (the “Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, disclose, and safeguard your information when you visit www.SauceBossHotSauce.com, make a purchase, or interact with us online.

This policy is designed for compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). If we expand to other jurisdictions, we will update this page accordingly.

1) Information We Collect

• Personal Information: name, email, phone number, billing and shipping addresses, and payment details when you place an order.
• Account & Communications: login credentials, newsletter preferences, product reviews, and messages you send us.
• Technical & Usage Data: IP address, device and browser details, pages viewed, and interactions (via cookies and analytics).
• Marketing Preferences: your choices about emails, promotions, and cookies.

2) How We Use Your Information

• Process payments, fulfill orders, and provide customer support.
• Send order confirmations, shipping updates, and responses to your inquiries.
• Operate, maintain, and improve our website, products, and services.
• Send newsletters and promotions if you opt in (you can unsubscribe anytime).
• Prevent fraud, enforce our terms, and comply with legal and tax obligations.

3) When We Share Information

We do not sell or rent your personal information. We may share limited data with:

• Service Providers (e.g., secure payment processors, shipping carriers, website hosting, analytics) who are bound by confidentiality obligations and use the data only to perform services for us.
• Legal & Compliance when required by law, court order, or to protect our rights, safety, and property.

4) Cookies & Similar Technologies

We use cookies and similar technologies to remember your preferences, personalize your experience, analyze traffic, and improve our website. You can manage cookies in your browser settings. If you disable cookies, some features may not function properly.

5) Data Security

We use reasonable physical, organizational, and technical safeguards to protect your information (e.g., encrypted connections, limited access). No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

6) International Transfers

Our service providers may process information outside your province or outside Canada. In those cases, your information may be subject to the laws of those jurisdictions. We take steps to use service providers that provide comparable protections.

7) Your Rights (PIPEDA)

• Access the personal information we hold about you.
• Rectify inaccurate or incomplete information.
• Withdraw consent to marketing communications at any time.
• Delete information where not required by law to retain it.

To make a request, contact us using the information below. We may need to verify your identity before responding.

8) Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.

9) Changes to This Policy

We may update this policy from time to time. The “Last Updated” date will reflect the latest changes. Material changes will be highlighted on this page.

10) Contact Us

If you have questions or wish to exercise your privacy rights, contact:

We respond to privacy requests within reasonable timeframes as required by PIPEDA.